Senior Specialist Loyalty & Experiences

●         Support sponsorship and partnership plans for SAIB, finding suitable partners, managing contracts, and making sure plans are carried out successfully to boost brand visibility and meet business goals.

●         Participate in organizing key client events by initiating activation campaigns, setting event guidelines, managing event finances, managing logistics, and organizing ticket distribution to ensure smooth execution and high participation.

●         Document and support loyalty programs aimed at keeping customers and improving their satisfaction, implementing strategies to reward loyalty while fitting in with SAIB's overall business objectives.

●         Work with internal teams to plan and carry out major events and campaigns that highlight SAIB's offerings and brand values to target audiences.

●         Understand and follow clearly articulated guidance on how to complete assigned tasks, ensuring alignment with sub-functional goals.

●         Utilize allocated resources efficiently to complete tasks as per defined standards and within process boundaries.

●         Comply with established policies, processes, and procedures to ensure work accuracy and consistency.

●         Address simple, recurring issues independently while escalating complex challenges to the appropriate stakeholders.

●         Contribute to continuous improvement efforts by identifying inefficiencies in routine activities.

●         Actively participate in pre-defined development initiatives, leveraging organizational resources to enhance skills and knowledge.

Additional duties and responsibilities assigned through the bank’s process as deemed necessary

• Events setup and build-up experience
• Excellent vendor management skills
• Attention to detail
• Project management
• Communication skills
• Creative thinking
• Analysis and reporting